The JewelsBySourabh Guarantee

Every diamond used in our jewelry is independently graded and certified by the International Gemological Institute (IGI) — one of the world's most trusted gemological authorities.

Your IGI certificate travels with your piece and confirms:

• Cut — the precision of how the diamond is shaped
• Color — graded on a D-to-Z scale for whiteness
• Clarity — internal and external flaws assessed under magnification
• Carat Weight — the exact weight of your diamond

This means you never have to take our word for it — a globally recognized third party has already verified your diamond for you.

Every piece at JewelsBySourabh is crafted in BIS Hallmarked solid gold — available in 14K, 18K, or 22K as specified on each product listing.

What this means for you:

• Solid gold — not gold-plated, not gold-filled, not vermeil
• BIS Hallmark — verified by India's Bureau of Indian Standards
• Lifetime value — retains color, luster, and resale value for generations
• Safe for sensitive skin — no base metals that cause allergic reactions

The hallmark stamp on your jewelry is your permanent proof of purity.

We ship to every corner of the world — at absolutely no cost to you. The price you see is the price you pay. No hidden shipping fees at checkout.

Every order includes:

• Full insurance — insured for its full value in transit
• Real-time tracking — tracking number emailed once dispatched
• Discreet packaging — shipped in a plain outer box for privacy
• Signature jewelry box — arrives in our premium branded box, gift-ready
• Estimated delivery — 5–10 business days internationally; 2–5 days domestically after shipping

We want you to love what you receive. If for any reason you don't, you have a full 14 days from the date of delivery to return your piece — no questions asked.

How it works:

• Email us at sovishfine@gmail.com with your order number
  
• Full refund processed within 5–7 business days of receiving the piece
• Refund goes back to your original payment method

Pieces must be returned in original, unworn condition with all packaging and certificates intact.

At JewelsBySourabh, we believe your jewelry should always hold its value. That is why we offer a Lifetime Buyback Guarantee — one of the strongest commitments in fine jewelry.

Here is what it means for you:

• If you ever wish to sell back any piece purchased from us, we will buy it back — no matter how much time has passed
• You will receive the full market value of the gold and diamonds at the time of buyback — based on current gold rates and diamond valuations
• Simply reach out to us at sovishfine@gmail.com with your order details and IGI certificate
• We will assess the piece and transfer the buyback amount to your preferred payment method

This is not just a jewelry purchase — it is a lifelong financial asset backed by our word.

Every diamond and gemstone is sourced from conflict-free, ethical supply chains.

• Natural diamonds — sourced in compliance with the Kimberley Process
• Lab-grown diamonds — sustainable, eco-conscious, identical physical properties
• Color gemstones — sourced from reputable suppliers with traceable origins

When you wear JewelsBySourabh, you wear jewelry with a clean conscience.

Every transaction is protected by SSL encryption and processed through PCI-DSS compliant payment gateways.

• We never store your card details
• We never sell or share your personal data with third parties
• All payment pages are fully encrypted
• We accept all major cards, UPI, and secure digital wallets

Shop with complete peace of mind — your information stays yours.

Behind every order is a real team of jewelers who genuinely care about your experience. We are not a faceless marketplace — we are craftspeople who stand behind our work.

• Response time: within 24 hours on all business days
• Pre-purchase guidance: help choosing the right piece, size, and metal
• Post-purchase support: care instructions, resizing queries, and more
• Custom orders: reach out to discuss bespoke jewelry requests

Email us at sovishfine@gmail.com — a real person will respond.

Fine jewelry should never feel out of reach. That is why we offer Shop Pay Installments — so you can own the piece you love today and pay for it comfortably over time.

Here is how it works:

• Split your purchase into equal installments — monthly option available
• No hidden fees, no credit card required — just select Shop Pay at checkout
• Available on orders within eligible amount ranges — you will see the option automatically if your order qualifies
• Powered by Shopify's trusted payment infrastructure — fully secure and encrypted

Look for the Shop Pay option at checkout to split your order into easy installments.